Privacy

What's stored on your device

• Your best score and attempt count for each lesson, in localStorage under your browser's storage for leftlane.online. You can clear it at any time via your browser settings; we have no copy.

Analytics

Analytics are optional and off by default. On your first visit you'll see a small banner asking whether to turn them on. No analytics tool loads and no analytics data is sent to one until you choose Accept analytics - if you decline, or simply ignore the banner, neither tool below ever loads. Declining does not affect your access to LeftLane or the simulator in any way.

Your choice is remembered in your own browser (a small preference value in localStorage, not a tracking identifier), so we don't re-ask on every page. You can reopen the Analytics choices control - the small button in the corner of any page, including the simulator - to change your mind at any time. Turning analytics back off stops further collection and clears these tools' cookies from your browser on a best-effort basis; your lesson scores and any saved access key are left untouched.

When you accept, LeftLane uses Microsoft Clarity to understand how visitors actually use the site - which buttons get clicked, where people scroll, what they try and what they skip - to find usability problems and improve the site. Clarity may then collect usage data such as page views, clicks, scrolls, device and browser information, and anonymized interaction recordings. It does not collect names, addresses, or contact details, and we do not use it to sell personal information. Microsoft's own notice for Clarity, including the cookies it uses, is at learn.microsoft.com/clarity.

When you accept, we also use Google Analytics (GA4) to see how many people visit, which pages they read, and roughly where they come from. Advertising features stay off - advertising storage, ad personalization, and Google Signals are all disabled - so it's used for site-usage measurement only, never advertising. Google Analytics may then set cookies and collect usage data such as page views, approximate location, and device and browser information. It does not receive your name or contact details. Google's own data-practices notice is at policies.google.com.

When you buy a pass, the checkout link carries four facts about the purchase itself: which pass you chose, how many days it runs, whether your device is supported, and whether you had tried a free scenario first. These travel whether or not you accepted analytics, because they describe the purchase rather than you. They contain no identifier, no cookie value, and nothing that could single you out. If you have not accepted analytics, nothing else is attached, no analytics tool loads, and your purchase is never reported to Google Analytics.

Video

Two pages on this site can show a short video hosted on YouTube: the About page and the page about right turns. The video does not load until you click play. Until you click, nothing is requested from YouTube and no YouTube cookie is set. If you do click play, YouTube receives the request and may set cookies under its own privacy policy.

Email you share with us

If you write to us directly, your email goes only to the founder. It is not added to any marketing list and is used only to reply to you. The feedback form, like the earlier driver survey, is a Google Form, so what you type into it is stored in LeftLane's Google account. Google's privacy policy is at policies.google.com/privacy.

If you download the First Drive Pack or sign up for product updates, the email (and, for the pack, an optional first name) you enter is submitted through Netlify Forms - our hosting provider - and stored in our account there. We use it to deliver the guide if you requested it, and to send the occasional LeftLane update - such as new scenarios - to people who asked for one. (With the First Drive Pack, updates are sent only if you tick the optional consent box; the updates form's only purpose is to send them.) We never sell your email, and every update email includes a one-click unsubscribe. Netlify's privacy notice is at netlify.com/privacy.

If you use the contact form, the email address, the reason you pick, and the message you write are submitted through Netlify Forms in the same way and stored in our account there so we can read and answer them. We use them only to reply to you, and they are not added to any marketing list.

If you apply to the Partner Program, the name or business name, email address, website or profile link, and any optional notes about your travelers and where you would share LeftLane are also submitted through Netlify Forms and stored in our account there. We use them only to review your application, and they are not added to any marketing list.

The feedback form

If you answer the LeftLane feedback form, your answers are anonymous unless you choose to leave your email. We may share anonymous totals from its trip questions, such as how many drivers worry most about roundabouts, with car rental companies and road-safety organizations. We never share individual answers or email addresses. If you leave your email, we use it only to follow up about your feedback, and it is not added to any marketing list. Answers given to the earlier LeftLane driver survey are kept on the same terms.

Your rights

Your lesson scores live only in your browser - clearing your browser's site data for leftlane.online removes everything stored on your device. What we may hold off-device is whatever you sent through one of our forms: an email you submitted to download the First Drive Pack or to get product updates, the email and message you sent through the contact form, or the details in a partner application; email hello@leftlane.online and we'll delete it from our forms account on request. Answers to the feedback form, and to the earlier driver survey, are stored in our Google account; if you left your email there, we can find and delete them on request.

Contact

Questions about privacy: hello@leftlane.online.

Disclaimer →    Back to LeftLane